These are two different products from different makers, and the similar name causes regular confusion. TwingBot at twingbot.com is an AI social commerce and ecommerce automation platform. TwingBot Pro is a separate Slack productivity tool from another company.
AI customer replies, Facebook Messenger automation, Instagram DM automation, order collection, fake order checks, WooCommerce-style workflows and courier-ready ecommerce operations.
TwingBot Pro is for Slack productivity workflows such as summaries, action items or workspace task support. It is not the same product as TwingBot at twingbot.com and the two are not connected.
If your goal is social commerce, F-commerce, online shop support, COD order workflow or Bangladesh courier operations, TwingBot at twingbot.com is the relevant product. If your goal is summarising Slack threads, it is not.