Step-by-step workflows for launching automation and keeping customer-facing replies accurate.
Connect and activate a channel, then turn on AI replies and watch the first conversations in the unified inbox before adding anything more complex.
Add products with current price, stock, description and photos. Price and availability answers are read from this list, so the quality of your product data is the quality of your bot.
Enable order collection so a confirmed conversation produces a complete order with COD total and delivery charge, ready for courier submission.
The complete setup sequence -- account, page, products, persona, rules, orders, courier -- is documented on the TwingBot setup guide page at twingbot.com/documentation.