Order management software for social commerce

TwingBot captures, verifies and organises orders that arrive through Facebook Messenger, Instagram DM, WhatsApp and comment automation -- in one dashboard, ready for courier pickup.

Orders captured in the conversation

There is no separate checkout to send a customer to. The bot collects product, quantity, name, phone and delivery address inside the chat where the customer already is, and calculates the COD total with delivery charge.

Verification before shipping

Incomplete details, duplicate submissions and suspicious orders are flagged so your team reviews the risky ones instead of every one.

One place to work from

Every order from every channel lands in the same Orders view alongside the conversation it came from, with team seats so more than one person can work without stepping on each other.