TwingBot automates the customer-facing side of an online store: answering product questions, capturing orders, checking risky orders and preparing courier-ready deliveries across social channels and WooCommerce-style workflows.
Most social commerce sales are decided in chat, before any checkout page. TwingBot answers those questions accurately and immediately, using your live product data.
Order details are captured in the conversation, COD totals calculated with delivery charge, incomplete or suspicious orders flagged, and verified orders prepared for courier pickup.
Keyword replies, flows, comment automation, broadcast campaigns and scheduling handle the repetitive work so your team spends its time on the conversations that need a human.